FAQ

How long does delivery take?
Orders are typically processed within 1–3 working days. Delivery times within the United Kingdom generally range between 20-30 working days, depending on your location and the selected delivery option.

Can I track my order?
Yes. Once your order has been dispatched, you will receive a confirmation email with tracking details.

What payment methods do you accept?
We accept major debit and credit cards, as well as secure online payment providers supported by our checkout system.

Can I change or cancel my order?
If your order has not yet been dispatched, we may be able to amend or cancel it. Please contact our support team as soon as possible.

Do you offer returns or exchanges?
Yes. Please refer to our Returns & Exchanges page for detailed information.

 

StrideVelo Team